Terms of Service
Last updated: January 1, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the Coaxx website (the "Site") and any purchases you make through the Site. By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Site. We reserve the right to modify these Terms at any time. Your continued use of the Site after any changes constitutes acceptance of the new Terms.
Age Requirement
You must be at least 18 years of age to use this Site and purchase products.
By accessing this Site, you represent and warrant that you are at least 18 years old. If we discover or have reason to believe that you are under 18, we reserve the right to suspend or terminate your access to the Site immediately and without notice.
We verify age at checkout and may request additional verification for certain orders. Any attempt to misrepresent your age is a violation of these Terms.
Products and Purchases
Product Information
We strive to display accurate product information, including descriptions, images, and prices. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Pricing
All prices are displayed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors and to cancel orders placed at incorrect prices.
Payment
Payment is processed securely through Stripe. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total order amount.
Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or reject orders at our discretion. Order confirmation emails are acknowledgment of receipt, not acceptance of your order.
Shipping and Delivery
Please review our Shipping & Returns page for detailed information about shipping options, delivery times, and our return policy.
Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.
Returns and Refunds
Due to the intimate nature of our products, we have specific return policies for health and safety reasons:
- Unopened items may be returned within 30 days of delivery
- Opened intimate products cannot be returned due to hygiene concerns
- Defective items may be exchanged or refunded
- Items marked "Final Sale" are not eligible for return
For complete return policy details, please visit our Shipping & Returns page.
Account Responsibilities
If you create an account, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Providing accurate and complete information
We reserve the right to suspend or terminate accounts that violate these Terms.
Prohibited Uses
You agree not to:
- Use the Site if you are under 18 years of age
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Use automated systems to access the Site (bots, scrapers, etc.)
- Interfere with the proper functioning of the Site
- Resell products for commercial purposes without authorization
- Submit false or misleading information
- Harass or threaten our staff or other users
Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Coaxx or its content suppliers and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.
Disclaimers
THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, secure, or error-free. You use the Site at your own risk.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COAXX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS.
Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the amount you paid for the specific product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Coaxx, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of appropriate jurisdiction.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: [email protected]
General Support: [email protected]